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Coinbase

Coinbase

Overview

What is Coinbase?

Coinbase is a digital currency exchange (Coinbase Pro) and crypto-oriented software solution suite for businesses, including hosted checkout pages, payment buttons, invoicing, and multiple ecommerce integrations (Coinbase Commerce), a turnkey solution for brokerages, exchanges, and fintechs enabling them to offer…

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Recent Reviews

TrustRadius Insights

Coinbase has become a popular platform for users engaging in personal crypto trading, investment, and staking activities. Customers …
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Good crypto exchanges.

8 out of 10
July 03, 2022
Incentivized
Nice cryptocurrency exchange platform with loads of cryptocurrencies to trade and learn about the crypto world. Helps you to be updated …
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Great Product for new investors

10 out of 10
February 03, 2022
Love Coinbase and building development around the crypto space. I've found it to be a solid company to work with and has the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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$100K-$1M

$0.20

Cloud
taker fee

$10-50K

$0.35

Cloud
taker fee

<$10K

$0.50

Cloud
taker fee

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Coinbase?

Coinbase Video

Introducing Coinbase Earn: A New Way to Earn Crypto While You Learn Crypto

Coinbase Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(56)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Coinbase has become a popular platform for users engaging in personal crypto trading, investment, and staking activities. Customers appreciate Coinbase's user-friendly interface, which simplifies the process of buying and selling cryptocurrencies, saving them valuable time. With its secure platform, Coinbase serves as a reliable bank for storing and safeguarding cryptocurrency assets. Users also rely on Coinbase to keep track of their portfolios, research different coins, and stay updated with the world of crypto. Additionally, organizations in the finance industry trust Coinbase to manage and house their clients' crypto assets securely. Coinbase Pro offers advanced features for managing and trading various cryptocurrencies, giving users an overview of their invested assets. Overall, Coinbase is used by individuals and businesses alike for trading, investing, storing, and researching cryptocurrencies.

Visually Appealing Design: Users have praised Coinbase for its visually appealing design, which enhances the overall user experience. Many reviewers have mentioned that the platform's interface is smooth, bug-free, and easy to navigate, making it a pleasure to use.

User-Friendly Interface: Coinbase has been commended by numerous users for its user-friendly interface. It is extremely easy to navigate and use, even for newcomers to cryptocurrency. The intuitive design allows users to buy and sell Bitcoin and other cryptocurrencies without any hassle.

Frequent Updates: Reviewers appreciate Coinbase's frequent updates as they instill a sense of security and trust in using their services. These regular updates not only enhance the platform's functionality but also ensure that users are up-to-date with the latest features and improvements.

Difficulty adjusting to frequent updates: Some users have expressed difficulty in adapting to the platform's frequent updates, which often come with changes in layout and make it harder for them to navigate. These users find it challenging to keep up with the changes and may struggle to find their way around the platform.

Limited transfer options for trade portfolios: A common concern among users is the platform's restriction on transferring trade portfolios to other applications like Venmo, CashApp, or PayPal. This limitation prevents users from easily managing their portfolios across different platforms and can be frustrating for those who prefer using multiple applications for their financial needs.

High fees compared to competitors: Many reviewers believe that Coinbase charges relatively high fees when compared to other platforms in the industry. Users express dissatisfaction with these fees, especially considering that they are imposed on top of the fees already charged by crypto networks. The higher cost associated with trading on Coinbase is seen as a disadvantage compared to other platforms that offer lower fee structures.

Attribute Ratings

Reviews

(1-7 of 7)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
I needed a platform that allowed me to easily manage different crypto assets, trade them, and have an overview of the invested assets. Coinbase Pro offers a clear and easy interface to do so, while also offering strong security features to protect your wallet and account. Coinbase Pro also offers discounts for higher volumes of trading, differently from other tools I've tried.
  • It offers security features.
  • Over 130 cryptocurrencies can be traded.
  • It also offers discounts for high-volume operations.
  • It can be difficult for beginners (despite having a clear interface, the options are really a lot).
Coinbase is great for trading the main cryptocurrencies (and some minor ones as well) but doesn't allow trading of many niche or newer ones.
Anmol Dubey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For the previous 3-4 years, we have used Coinbase for investing goals at our company. It is a well-known and trustworthy platform for all popular cryptocurrency transactions, and it offers numerous advantages to both newcomers to blockchain technology and sophisticated users wishing to take advantage of the premium services it offers. It's simple to get started with an address and fill your wallet. The Coinbase environment's protocols, controls, and security enabled our company to conduct transactions as needed.
  • The trading process is simple.
  • Fully featured.
  • A simple and user-friendly UI.
  • A complete history of transactions is provided.
  • Extremely safe.
  • Poor support team.
  • Transaction costs are higher compared to other cryptocurrency platforms.
  • Their mobile app is really buggy.
  • Simpler tax regulations.
Coinbase is well-suited for locating practically any available verified cryptocurrency on the market today. It offers a simple way for users to invest in and use new cryptocurrency based on their requirements. They also give useful information on numerous currencies to assist users educate themselves about their purchases/trades. Coinbase is also beneficial to those who wish to diversify their cryptocurrency investments.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I utilize Coinbase for both personal and business uses. I am in the finance industry so we get a lot of clients who utilize Coinbase as housing for their crypto assets. Being in the finance business, we need to be able to source and identify who these assets belong to which is exactly the opposite of what crypto-assets do, the whole point of it is to keep the account holders private in addition to being a housing and trading platform. Nonetheless, it's one of the better systems in what seems like a poorly regulated system when it comes to crypto.
  • Secure
  • Easy to trade.
  • Educated the consumer.
  • Way too expensive compared to banking institutions to trade.
  • Two-factor authentication although secure can be a challenge to get through for the owner.
  • Does customer service even exist?
The thing about Coinbase is that they speak to the general population when it comes to trading and managing crypto. Both newcomers and skilled traders can open an account and start trading fairly quickly once everything is verified. It's very well suited for somebody who has zero experience in trading and was all the hype when bitcoin went from 1K-30K+. The platform however has major flaws because it does attract so many consumers to this space. Unlike a Merrill Lynch account or a traditional bank account, you're never going to have that option of calling in and asking to speak with a financial advisor on crypto. As many people are within this space, you are practically on your own which isn't a good thing considering the high fees they charge and the risk class associated with Crypto. I would imagine most people who are more tenured in this space do not use Coinbase for their daily trading.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We initially began to use Coinbase early in 2016/2017 to invest related to our LLC venture. This was one of the main platforms we utilized for a cash onramp to acquire digital assets. From there, we would transact between Coinbase and other brokers/wallets in order to facilitate our trades. The procedures, controls, and security surrounding the Coinbase environment allowed our company to facilitate transactions as needed.
  • Ease of depositing USD.
  • Quick KYC application process.
  • High liquidity.
  • Reduce Fees associated with trading.
  • Easier tax forms.
Well suited for those new to trading digital assets, ease of application, and trading if you were intending to trade less popular digital assets. While Coinbase is adding on new digital assets, they may not have what you are looking for. Their user interface is easy to understand and the fees are clear from the beginning.
July 03, 2018

Love Coinbase!

Brad Henderson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Coinbase acts as my crypto wallet for the Ethereum I have purchased. Many of the other solutions either aren't as secure or are more challenging to set up and as a result, take a much longer time. So Coinbase saves me time. In a nutshell, Coinbase simplifies everything for me and is one of the most reputable/ trusted solutions as a crypto wallet.
  • Very simple dashboard for monitoring your coins
  • Makes buying and selling Cryptocurrencies very simple once your account is set up
  • Has a price alert feature for monitoring prices when they go above or below your target prices
  • Same complaint I have about any other coinbase competitor. Setting up an account takes too long (a few days). But it's understandable as it has to be a very high level of security
  • Higher transaction fees than other platforms for purchasing the same product. But because of Coinbase's simplicity relative to other platforms they are able to charge a bit of a premium here. You just need to know what you're getting into. If you're doing high volume, it's worth learning a GDAX or other platform. If you're buying and holding and don't have the time to research the lowest fees then Coinbase is great.
  • They're limited in the payment methods they accept. Not a huge deal, but they don't accept paypal.
Coinbase is great for its simplicity. It is no doubt the best entry level option for someone who is new to blockchain/ cryptocurrencies and wants to begin investing in it. However, while they do have relatively low transaction fees, they don't have the lowest fees. So for someone who is doing a high volume of trading, there are other platforms that would be a better fit.
Score 5 out of 10
Vetted Review
Verified User
Coinbase is being used for small, ad-hoc transactions of top cryptocurrencies. There is currently no major function that Coinbase provides for our organization.
  • User friendly / Easy-to-use UX
  • Non-technical users can own major tokens
  • Transparency in fee policy (Assesses fees without notifying customer)
  • Downtime of network is very volatile during high-traffic times
  • Customer service
Coinbase is well-suited for the beginner purchaser of crytocurrencies. However, beware of high fees.
Jim Rubenstein | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Coinbase is not being used in our business operations, as it's more a consumer crypto-currency product than business product. Therefore, my experience with Coinbase is limited to my own personal experiences. It addresses and solves none of my business problems.
  • Great UI for managing crypto funds
  • Excellent mobile application for monitoring crypto values and sending/receiving crypto.
  • Good two-factor security practices to ensure bad actors are not illegitimately gaining access to your wallets and stealing your funds.
  • The fees coinbase charges on top of the crypto networks are relatively high, compared to the rest of the industry
  • Under load/high volume, the site and application become unresponsive
  • Customer support is lacking. It's hard to talk to a human and get a real response to your questions/concerns. This is particularly irritating since we're dealing with money.
I think Coinbase is a great place to start for people that are just getting acquainted with the cryptocurrency space. The interface works as much like a traditional bank as you could expect, considering Coinbase is not a bank, so it's very easy for users to get a handle on what is going on.

Storing money long-term in Coinbase is not particularly advisable, as the nature of cryptocurrency is that you are to trust no one with your secure keys. By using Coinbase, you are inherently breaking that idea, and trusting Coinbase to keep your funds secure for you.
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